Chapter 8: Troubleshooting and Debugging Extracts
🔷 Objective
Equip users with tools and techniques to identify and fix issues in HCM Extracts, such as data mismatches, performance issues, or failures.
🔷 Common Errors in Extracts
Data not populating in output
Extracts completing in error
Missing parameters or contexts
Incorrect delivery or formatting
🔷 Tools for Troubleshooting
Extract Execution Report
Provides details of each extract run
Available under Navigator → Data Exchange → Extract Definitions → History
View XML Output
Helps in analyzing raw data
Navigate to completed process → View Output → Download XML
BI Publisher Logs
Review logs under Tools → Reports & Analytics → Report Job History
Audit Logs and ESS Logs
Use Scheduled Process logs for runtime issues
🔷 Debugging Steps
Example: Output Not Matching Criteria
Step 1: Check if the person met filter conditions (Legal Employer, Effective Dates, etc.)
Step 2: Validate fast formula logic and return variables
Step 3: Use View Output to inspect raw data
Step 4: Confirm mappings in BI layout are correct
Example: Extract Failed
Step 1: Open Process Monitor → Click on 'Error' link
Step 2: Download log and search for Java errors or missing tokens
Step 3: Fix configuration and re-test with a smaller date range
🔷 Tips for Preventing Errors
Always preview extract output before final run
Use sample test employees
Validate fast formulas using formula debugger
Keep track of changes via version control or documentation
🏁 Conclusion
By learning to read logs, validate data at each stage, and anticipate common misconfigurations, users can ensure smooth and accurate HCM Extract execution.
🔹 Next Steps
Previous Chapter: Chapter 7: Bursting and Scheduling Extracts
Next Chapter: Chapter 9: Best Practices and Optimization Techniques
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